Refund policy

Luxi Wears | sales@luxiwears.com

Not happy with your order? Weโ€™re here to help.

Returns

  • Accepted within 7 days of delivery.
  • Items must be unused, unwashed, with tags and original packaging.
  • Email sales@luxiwears.com with your order number and reason to start a return.
  • Return shipping is on you unless the item is incorrect or damaged.

Refunds

  • Approved returns = refund (excluding shipping) in 5โ€“7 business days.
  • Worn or damaged items wonโ€™t be refunded.

Exchanges

  • Want a different size? Return the item and order again.

Wrong/Damaged Items

  • Contact us within 48 hours with photos and your order number.

Questions? Email sales@luxiwears.com. Thanks for choosing Luxi Wears!