FAQs

1. What type of clothing does Luxi Wears offer?
Luxi Wears specializes in stylish and comfortable women’s clothing. Our collections include chic outfits, versatile shirts, and flattering pants designed for everyday wear, work, and special occasions.

2. Are your clothes true to size?
Yes, our clothing is designed to be true to size. We also provide detailed size charts on each product page to help you find your perfect fit.

3. Do you offer international shipping?
At the moment, we only offer domestic shipping. However, we’re working on expanding our delivery services, so stay tuned for updates.

4. How long will it take to receive my order?
Delivery times usually range between 3 to 7 working days, depending on your location. You’ll receive a tracking number as soon as your order is shipped.

5. Can I return or exchange an item?
Yes, we accept returns and exchanges within 7 days of delivery, provided the items are unused, unwashed, and in their original packaging. Please refer to our Return Policy for full details.

6. What should I do if I receive a damaged or incorrect item?
We sincerely apologize for any inconvenience. Please contact our support team within 48 hours of receiving your order, and we’ll make it right as quickly as possible.

7. How do I take care of the clothes?
We recommend following the care instructions on the label of each garment. Most of our pieces are best preserved with gentle washing and air drying.

8. Are your new arrivals announced in advance?
Yes! We regularly update our website and social media pages with upcoming launches. You can also subscribe to our newsletter to be the first to know when new articles drop.

9. Do you offer discounts or promo codes?
Yes, we occasionally offer exclusive discounts during promotions, seasonal sales, and for first-time customers. Keep an eye on our homepage and email updates for special deals.

10. How can I contact customer support?
You can reach our support team via email or through the contact form on our website. We're here to assist you with sizing, orders, returns, and general inquiries.